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Various Job Opportunities at Exim Bank Tanzania

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Various Job Opportunities at Exim Bank Tanzania

 

Various Job Opportunities at Exim Bank Tanzania

Various Job Opportunities at Exim Bank Tanzania  Exim Bank is one of the leading financial services providers in 4 countries and Tanzania’s first international bank. Since welcoming our first customers in Samora Branch, Dar es Salaam, in 1997, Exim Bank has continued to expand its national and regional reach.Nafasi za kazi Exim Bank,Ajira mbalimbali za Bank

Exim Bank has over the years leveraged on the underlying resilience to grow our asset base and to successfully expand our reach. The Bank’s operations span Dar es Salaam, Zanzibar, Tanga, Morogoro, Kilimanjaro, Arusha, Manyara, Mwanza, Shinyanga, Kigoma, Iringa, Mbeya and Mtwara regions in Tanzania and overseas subsidiaries in the Anjouan, Moheli and Moroni Islands of the Union of Comoros, in the Republic of Djibouti and Uganda– an international presence unmatched by other Tanzanian banks.Various Job Opportunities at Exim Bank Tanzania

  • Job Category : Management
  • Job Code : 2021
  • Job Name : Assistant Manager: Retail Collections
  • Details :DEPARTMENT : Special Assets ManagementDIRECT REPORTING TO: Senior Manager: SAM & MIS DOTTED REPORTING LINE TO: Head of Special Assets Management HOURS OF WORK: 8am – 5pm; Monday to Friday. Additional hours as required by workload REGION: Dar es Salaam JOB PURPOSE: Assists in monitoring, impairment and collections of classified loan accounts, these includes suit and non-suit filed under retail and corporate segments of the loan book. KEY RESPONSIBILITIES
    1. Develop and implement daily portfolio performance monitoring Trackers/report for constant monitoring key
      parameters on the bank NPAs portfolio, primary focus shall be on;

      1. Early detection of problem on restructured accounts
      2. Upcoming auctions with details about the properties
      3. Updates status on key NPAs – required on weekly basis
      4. Meeting recovery targets
      1. Ensure that accrued interest on NPAs accounts are being suspended each month accurately and in a timely manner and subsequently collection/recoveries are being posted in such manner.
      2. Write off approved NPAs as per the guidelines.
      3. Where mandated, representing the Bank as witness on court cases related to NPA`s (Non- Performing Accounts)
      4. Handling of various audits including external and internal
      5. Liaise with finance team to ensure accurate and timely submissions of credit related reports as per BoT Returns prescribed format.
      6.  Assist in the implementation and UAT of major credit related projects specifically for collection and recoveries unit.
      7. Monitoring of restructured accounts under NPA portfolio with a view to prevent their slippage onto none payment status and devising/ implementing strategies to make recoveries from these accounts where circumstances deem necessary.
      8. Ensure firm communication to respective NPA customers regarding restructuring proposals, payment of installments once restructured.
      9. Ensure at all time all securities under NPA accounts are well documented, visit confirmation of their whereabout completed and update the unit on the condition of the security at all time, maintain the security register.
      10. Preparing monthly and quarterly provision reports, both regulatory and impairment charges as per IFRS 9 requirements and ensure any shortfall or surplus been reported promptly to the manager and Head of Credit.
      11. Produce regular unit provision forecasts and recoveries planning reporting for inclusion in quarterly and monthly management reports/board reporting.
      12.  Preparing Mancom monthly report covering unit related items and other issues as prescribed by the unit manager.
      13. Timely identification and communicating to collection & Recovery manager and Head of credit for all accounts qualifying for prudential write-off and Downgradation within NPA buckets including those qualifying for upgradation during the period.
      14. Maintaining collection and recoveries tracker and projection for the unit, and share the same on weekly basis for discussion with the unit manager or Head of Credit
      15. Preparing and sending reminders to customers regarding payments, or other issues as mandated by management.
      16. Preparing adverts for marketing of repossessed properties or properties about to be auctioned by the bank or through external parties.
      17. Any other duties that may be assigned by the line manager or management.
    2. INTERACTION WITH OTHERS
      Internal: Regular contact with the Clearing, I.T, Marketing, other departments and staff
      External:  Regular interaction with customers
    3. Qualification:
      • Minimum University Degree in Finance/Accounts/Banking/Business Administration.
      • Relevant professional qualifications in Banking, Finance or Accounts will be an added advantage.
    4. Experience and   Qualities:
      • Minimum 4 years working experience in Banking Industry
      • Good analytical skills
      • Good communication skills
    5. Other:
      • Carry out work in accordance with the Bank’s procedures
      • Perform the assigned tasks with due diligence
      • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the Bank

Job Title: Branch Manager
Department: Retail
Reporting to: Cluster Head  
Responsible for: All Branch Staff
Region: Shinyanga and Dodoma.   

PURPOSE OF JOB:

    • To meet branch Retail and SME Financial Targets through a World class Sales and Service Management system and within established product programs through the branchRESPONSIBILITIES:
      • Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
      • Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance and control.
      • Understand your customer base and identify opportunities to build and grow profitable Relationships.

      FINANCIAL RESPONSIBILITIES:

      • Manage your resources effectively and within budget.

      INDEPENDENT DECISIONS:

      • Set challenging performance and business objectives.
      • Work to your peoples’ strengths and instill in them the passion and commitment to deliver an exceptional service.

      QUALIFICATION AND EXPERIENCE REQUIRED:

    • Minimum of university degree in Business Administration or Economics and relevant professional qualifications in banking, finance or marketing.
    • At least 5 years banking experience, 3 years of which should be in a managerial role with an exposure to sales/Business development.

QUALITIES:

      • Good leadership, people management and banking skills.
      • Knowledge of relevant legislation, sales and business principles.
      • Outstanding communication skills.
      • Job Category : Credit
      • Job Code : 2021
      • Job Name : Credit Admin Manager
      • Details :REPORTING TO: Head Products & Revenue AssuranceRESPONSIBLE FOR: Retail MI and Analytic
        1. PURPOSE OF JOB
          Administer the lending Portfolio by facilitating releasing of the credit facilities approved by the credit committee and to ensure the procedures are complied before disbursement.
        2. PRINCIPLE ACOUNTABILITIES
        1. RESPONSIBILITIES
          • Preparation of availment tickets
          • Disbursement/Booking  of the approved credit facilities in the system (i.e for customers as well as staff)
          • Facilitating valuation of properties pledged as securities against credit facilities
          • Arranging and follow up payments and submission of Insurance Policies and Land Rent Receipts.
          • Ensure proper recovery of bank fees as per sanctions
          • Loan Liquidation / Reschedules/Restructuring.
          • Preparation of  reports i.e BOT, AGITF,  ALCO, BOARD PAPER etc
          • Responding to queries related to bank charges on credit facilities.
          • Doing roll-over of overdraft facilities in the system
          • Maintaining marking of lien in the system for all FDRs held under lien against credit facilities.
          • Availization and release of Post Import Loans.
        1. FINANCIAL RESPONSIBILITIES
          • Authorization of system approved  limits / loans to the  borrowers
          • Authorization on the system for Bank charges / fees related to Credit Department
          • Authorization on the system for refund / reversals of penal interests and bank charges if any i.e subject to approval from management.
          • Authorization on the system for payments made to valuers after obtaining approval from management.
          • Authorization on the system forpayments made to the lawyers who render legal  services to the Bank
        1. QUALIFICATIONS: 
        • University degree in Finance, Accounting or a related discipline, preferably with other related professional qualifications.
        • Relevant professional qualifications in Banking, Finance or Accounts will be an added advantage.
        1. EXPERIENCE AND QUALITIES:
        • Minimum 5 years working experience in Banking Industry
        • Good analytical skills
        • Good communication skills
        1. OTHERS:
        • Carry out work in accordance with the Bank’s procedures
        • Perform the assigned tasks with due diligence
        • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the Bank
      • Job Category : Credit
      • Job Code : 2021
      • Job Name : Manager – Credit Origination
      • Details :REPORTING TO:Senior Manager – CreditRESPONSIBLE FOR:Credit Origination staff
        1. PURPOSE OF JOBManaging the origination and delivery processes of Credit Management.
        1. PRINCIPLE ACCOUNTABILITIES
          1. RESPONSIBILITIES:             
            1. Assessing customers’ credit risks and credit worthiness and prepare overall assessment of existing and new business proposals.
            2. Planning, Budgeting & Growth of Loan Book
            3. Identify key risks and mitigating factors of potential investments, such as asset types and values, legal and ownership structures, professional reputations, customer bases, or industry segments.
            4. Identify market trends and formulate strategies to define the department’s direction to the future
            5. Assessing the exiting framework of credit management on a bank-wide basis (including subsidiaries of the bank) and report deficiencies and recommend areas for improvement to the Management and implementation thereof
            6. Ensure proper implementation of the Bank’s Risk policies and procedures.
            7. Regulatory & Statutory Complainers
            8. Periodically review best practices in the area of Credit & related Risk management.
            9. Identifying, measuring and managing credit risk across a range of on and off balance sheet asset classes.
            10. Support the senior/ executive management with tasks assigned from time to time.
          2. FINANCIAL RESPONSIBILITIESDone in collaboration with head- credit
          3. INDEPENDENT DECISIONS Done in collaboration with management
          4. INTERACTION WITH OTHERS Internal: Regular contact with all Branches & Departments External:  Regular contact with existing and new customers
        2. QUALIFICATIONS:
          • University degree in Finance, Accounting or a related discipline, preferably with other related professional qualifications.
          • Relevant professional qualifications in Banking, Finance or Accounts will be an added advantage.
        3. EXPERIENCE AND QUALITIES:
          1. Minimum 5 years working experience in Banking Industry
          2. Good analytical skills
          3. Good communication skills
        4. OTHERS:
        • Carry out work in accordance with the Bank’s procedures
        • Perform the assigned tasks with due diligence
        • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the Bank
      • Job Category : Management
      • Job Code : Retail
      • Job Name : Manager Card Issuing Credit and Debit cards – M2
      • Details :
        1. PURPOSE OF JOB
        • To develop Manage the strategic development and operational functionality of the Bank’s debit and credit cards business in alignment with the Bank’s corporate objectives.
        • Responsible for maintenance and growth of debit, prepaid and credit card portfolio key revenue metrics (penetration, activation and utilization).
        • The incumbent will lead and drive digital transformation efforts across the bank for all customer touch points, including cards, online, mobile applications and physical channels i.e. ATMs and Agent network
        • The incumbent will collaborate with marketing, technology, operations and other internal stakeholders within Retail and other functions (DAC, Product, Branch Network etc.) to establish a common vision and strategies for the Digital transformation driving through a Digital Steering Committee to be established.
        • Have overall responsibility for the delivery of multiple technologies by ensuring consistency in delivery approach through in country Technology delivery office.

                PRINCIPLE ACOUNTABILITIES

        • To ensure growth of card usage transactions, Incomes for Visa and MasterCard products.
        • To maximize card profitability by overseeing revenue optimization and cost reduction in the card business.
        • Implement strategies for growth of debit, prepaid and credit card portfolio key revenue metrics (penetration, activation and utilization).
        • Maintain industry intelligence in card technology and consumer trends and identify applications to enhance the Bank’s corporate objectives.
        • Promote customer usage of and migration to debit card channels including design and implementation of programs that promote customer retention and growth.
        • Manage and execute internal communication regarding cards and card delivery channels to ensure a high level of knowledge in the key areas of customer sales and servicing is achieved.
        • Build partnerships with MNOs, fintech’s and other third-party service providers to drive business growth and revenue maximization.

        FINANCIAL RESPONSIBILITIES

        • Revenue growth both NFI and NII (credit cards)
        • Card profitability

        INDEPENDENT DECISIONS

        • Dept. meetings & Job rotation with Card Ops
        • Staff motivation, discipline, drive to meet targets.

        INTERACTION WITH OTHERS

        • Internal: Regular contact with Branches/Departments, Bank Seniors.
        • External: Regular liaisons with scheme vendors  – Visa, Mastercard, Unionpay, Selcom, Amex etc, and external companies Yalamanchili, TPS
        1. QUALIFICATION AND EXPERIENCE
        • Bachelor’s degree in Business Administration or any other related field from an accredited college.
        • At minimum 3 years of experience in managing card products or product management (preferably in banking or finance industries)
        1. TECHNICAL SKILLS/COMPETENCIES
        • Strong working knowledge and understanding of the electronic payments environment.
        • Entrepreneurial and commercial thinking
        • Experience in operating in changing environment
        • Techy savvy
        • Excellent communication skills (verbal and written);
        • Numerical analysis skills: business cases, margin and cash flow analysis;
        • Ability to write and deliver training courses and materials;
        • Good interpersonal skills;
        • Project management skills;
        • Time management skills;
        • Analytical skills
        • Problem solving skills;
        • Ability to be pro-active with a sense of urgency;
        • Ability to read, understand and communicate technical documentation; and
        • Be a self initiative and a motivated person able to work in a fast-paced environment.
        1. OTHER
        • Carry out work in accordance with the bank’s procedures
        • Perform the assigned tasks with due diligence.
        • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank
      • Job Category : Management
      • Job Code : 2020
      • Job Name : ASSISTANT PROJECT MANAGER
      • Details :
        1. PURPOSE OF JOBTo partner with key business stakeholders to ensure a successful initiation and completion of a project. In this role, the Assistant Project Manager will plan, coordinate, and monitor medium and large-scale projects with a high degree of complexity and risk. Projects can span across multiple business units or functional areas.
        1. PRINCIPLE ACOUNTABILITIES2.1 RESPONSIBILITIES
        • Preparing project initiation documents
        • Preparing project baselines (i.e., cost, scope and schedule) and project management plans (resource, communication, stakeholders, risk, change, configuration management plans etc.)
        • Establishing project governance, decision rights and clearly defined escalation path.
        • Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes.
        • Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project.
        • Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle.
        • Provide information to make effective, timely decisions.
        • Manage third party relationships involved in the overall implementation project to include scheduling activities and insuring deliverables are properly defined and completed on schedule.
        • Monitor the project closely and communicate all changes to project baselines(schedule, cost and scope) on a timely basis.
        • Work closely with Senior Project Manager to set priorities
        • Follow Standards and guidelines provided by the PMO office2.2 FINANCIAL RESPONSIBILITIES
        • Manage project finances and ensure that project is delivered within the agreed project budget.2.3 INDEPENDENT DECISIONS
        • Able to manage sensitive and sometimes confidential information
        • Self-motivated and able to take responsibility
        • Flexible attitude
        • Able to build good relationships at all levels, internally and externally2.4 INTERACTION WITH OTHERS Internal: Owners of the projects, Management and all other stakeholders External: Vendors 3. QUALIFICATION
        • Minimum Bachelor’s Degree preferably in Finance, Banking, Information Systems, Information Technology or related areas
        • Demonstrated experience in project management processes and methodologies, as well as, project lifecycles
        • Minimum 5 years working experience in banking, financial services, or Big 4 Consulting Firms
        • Experience in driving medium to large scale change efforts
        • Proficiency in Microsoft Office applications such as Word, Excel, Outlook, MS Project, PowerPoint etc.
        • Master’s Degree in Project Management or Project Management Professional (PMP) certification is an added advantage4. QUALITIES
        • Self-driven and self-motivated individual
        • Ability to work in a team and manage team dynamics
        • Attentive to details
        • Excellent communication skills
        • Effective problem solving skills
        • Conflict management
        • Organizational skills
        • Adherence to deadlines

        5. OTHER

        • Carry out work in accordance with the banks procedures.
        • Perform the assigned tasks with due diligence.
        • Eliminate waste of whatever form, suggest the use of new practice and contribute to the continuous improvement of the bank.
      • Job Category : Sales
      • Job Code : 2021
      • Job Name : Sales Officer
      • Details :REPORTING TO: Head of RetailRESPONSIBLE FOR: Bancassurance Business Growth REGION: Dar es Salaam
        1. PURPOSE OF JOB
          The purpose of this job is to generate revenue for the Bank by selling the company products and servicesto existing customers and potentialcustomers within the territory and target assigned.
        2. PRINCIPLE ACOUNTABILITIES
        • Sales Promotion:
        • Promote and extend sales of personal products to the defined market segment by cross selling and as per the target assigned.
        • Provide accurate information to the customers on Bank’s existing and new products.
        • Acquisition of current and savings accounts via telephone calls and in-person visits and presentations to existing and potential customers.
        • Brand Image:
          – Improve the visibility of the products.
          – Build long term relationship with existing referrals and potential referrals.
        • Financial Responsibility/ Sales Target

        SOP for Sales Officer (in Tzs Mn) Total in the yr Accts/day Per acct CASA No of Accts CASA Fee Total Revenue Sales Officer 2.5 1 660 660           14.7               81 Exim Sales Officer  SOP ( Month ) KPI B A A+ W/T New accounts 45 55 72 30% CASA Sales volume (in Tzs Mns) 45 55 72 60% Fee income  (In Tzs Mns) 1.1 1.3 1.7 10% Note: Performance below 80% of the SOP will be considered as underperformance (U)

        • Prepare and submit to Retail – MIS a maintenance tracker of daily, weekly, monthly, quarterly and annual sales call reports.
        1. RISK MANAGEMENT & OPERATIONAL CONTROL
          • 100% compliance to KYC and AML policies and procedures.
          • Ensure adherence to policies and procedures pertaining to all bank products and service
        2. INDEPENDENT DECISIONS
          N/A
        3. INTERACTION WITH OTHERS
          • External:  Existing customers, potential customers
          • Internal: Asst Sales Manager-Retail, Branch Managers, other staff
        4. QUALIFICATION AND EXPERIENCE
          • Minimum of Diploma qualification in any field.
          • Knowledge on Banking products.
          • At least 1 year banking experience preferably in sales or product promotion.
          • Proven success track record for 1 year.
        5. QUALITIES
          • Good interpersonal skills
          • Ability to work under pressure
          • Honest
          • Networking Skills
          • Self motivated
          • Sales and negotiation skills
        6. OTHER
        • Carry out work in accordance with the banks procedures
        • Perform the assigned tasks with due diligence
        • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continues improvement of the bank
      • Job Category : Management
      • Job Code : 2021
      • Job Name : Business Development Manager – SME
      • Details :REPORTING TO:Head of Retail and SME AssetsRESPONSIBLE FOR:SMEBusiness Growth REGION: Dar es Salaam
        1. PURPOSE OF JOB

        SME Banking is part of Retail Banking division and provides services to businesses with a sales turnover up to TZS 5 Billion. As one of the highest growth areas of the Bank, SME is fundamental to the Bank’s strategy of growing sustainable income. Supporting businesses and lending to SME customers is key in articulating commitment towards Tanzania’s economic growth. The aim is to become the thought leaders in Business Banking Bank. This will be achieved by putting customers at the heart of everything we do and by leveraging our strength as a digital focused Bank.

        1. KEY ROLE AND RESPONSIBILITIES
        • Identifying client needs, developing strategies and solutions to meet those needs.
        • Make sales to NTB customers, promote liability and asset products to achieve designated sales targets.
        • Conduct regular client visits for relationship building, retention & growth of wallet share
        • Transaction Banking Products & Services.
        • Undertake regular portfolio reviews to understand portfolio growth.
        • Leveraging internal stakeholders, business partners and products where appropriate.
        • Delivering the appropriate client experience and the right opportunities to grow that relationship further.
        • Provide a total business support service for SME clients to ensure their expectations are met and exceeded.
        • Must ensure compliance with these policies and procedures on an ongoing basis (AML procedures, reputation risk and miss-selling activities)
        • Balance between risk and reward of assets by effectively onboarding customer who meet the bank’s asset quality and policy requirements.
        • Portfolio monitoring to ensure growing a profitable portfolio by managing NPL to acceptable levels i.e. 5%
        1. COMPETENCIES
        • A good understanding of the market dynamics and customer attributes.
        • The candidate need to be well organized, and someone who delivers on promises made to clients.
        • A good grasp of the financial, credit assessing and analyzing the best solutions for SME clients.
        • Strong client and relationship management skills as well as outstanding interpersonal skills.
        • Will cover some primary regions and sectorial focus as per the Exim bank retail banking strategy.
        1. QUALIFICATION AND SKILLS
        • Business/economics/accounting related degree.
        • MBA will be an added advantage.
        • Background in a SME/Commercial banking environment of which minimum 2 years should be of managing SME/Commercial clients relationships.
        • Sound understanding of corporate treasury products, trade finance products, personal banking products and international banking products.
        • Strong credit appraisal and marketing skills, with the ability to interpret complex financial information
        • A good understanding of the general, economic, political and business environment of the country.
        • Strong awareness of internal networks and systems and good Personal Communication skills.
        • Excellent communication (written and verbal) and negotiation skills.
        1. OTHER
        • Carry out work in accordance with the banks procedures
        • Perform the assigned tasks with due diligence
        • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank
      • Job Category : Management
      • Job Code : 2021
      • Job Name : Head – Bancassurance
      • Details :REPORTING TO:Head of RetailRESPONSIBLE FOR:Bancassurance Business Growth REGION: Dar es Salaam
        1. Overall Job Purpose
        • Responsible for creating the overall business strategy and driving execution to achieve Targets, maximize revenue and profitability (both corporate and retail) from both internal and external customers
        • Also, build a successful relationship with the partners (insurance companies), characterized by a high level of strategic alignment & tactical engagement in the General, Health and Life insurance business.
        • Maintain all Compliance issues and Regulators expectations
        1. Key Accountabilities/ Accountability: Business Direction
        • Strategy -Develop the Business Plan, specifically contributing to the strategic outlook for the bank.
        • Relationship management
        • Driving robust execution
        • Insurance Sales and Operations training
        • Product & related
        • Management of budgets
        • Human capital management
        • Audit & compliance (internal and external, with regulator)
        1. Budget accountability:
        • Accountable for achieving annual income targets as cascaded from Head of Retail
        • Monitoring of progress towards achieving targets is done on a monthly basis.
        • Active involvement and accountability for making purchase/refund business decisions within set limits
        • Establish relationships with key clients or business influencers in the local areas.
        1. Accountability: People Management
        • Working with Head of Retail to agree business direction and ways of conducting insurance business across the branch network.
        • Dealing with outlets, operations center to ensure full understanding of the insurance process & procedures.
        • Assist Head of Retail in being main point of contact with all matters relating to insurance business in the branches
        • Providing support and training on insurance matters
        • Ensure that branch staff own and manage customer queries and complaint by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints.
        • Assist the Head of Retail in creating an empowering environment for branch managers & staff encouraging individual ownership and initiative to drive insurance.
        1. Accountability: Risk Management
        • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, renewals, informing and ensuring compliance to the insurance act, internal Exim policies abd policy standards.
        • Ensuring staff dealing with insurance adequately trained
        • Ensuring claims process is followed and adhered to by both staff and branches.
        • Visits to outlets to ensure correct adherence to processes and procedures.
        • Timely communication of all changes relating to insurance activities or requirements
        • Responsible for all audit matters on insurance in the branches.
        • Understand and manage risks and risk events (incidents) relevant to the role.
        1. Accountability: Customer Service
        • Provides support to outlets and other functions on insurance issues
        • Interact regularly with internal service providers (e.g. Operations, credit, KYC Helpdesk, risk) to ensure fast and efficient service to customers (both internal and external customers)

        Education & Experience Required:

        • Degree or postgraduate in insurance studies
        • At least 5 years of experience in insurance industry or related industry supported by Banking experience
        • Should have demonstrated experience of relationship management and account management
        • In depth knowledge of insurance business management relating to non-medical, medical, life and other ancillary policies or offerings

        Relevant Competencies

        • Managing intersections and multiple stakeholders
        • Ability to influence
        • Execution rigor
        • Leadership presence
        • Working with cross functional teams
        • Managing a high performing team
        • Analytical ability specially domain related
      • Job Category : Management
      • Job Code : 2021
      • Job Name : Assistant Manager – E-learning and HRIS
      • Details :REPORTING TO:Manager – Training &Development
        1. PURPOSE OF THE POSITION
          To manage phases of e-learning and Human Resources Information System (HRIS)projects including designing, developing the online learning solutions.
        2.  PRINCIPLE ACCOUNTABILITIES
        1. RESPONSIBILITIES
        • Implement the bank’s eLearning strategy as agreed from time to time.
        • Ensure the e-learning and HRIS systems are used along with the vision of enhancing effectiveness and efficiency.
        • Lead instructional design projects; engage stakeholders and subject matter experts in conducting research/analysis to identify training needs.
        • Evaluate the impact and effectiveness of training content and materials (ROI)
        • Oversee the conceptualization, development, and layout of the appropriate technical infrastructure required to deliver digital e-learning content to its audience
        • Develop and monitor training feedback mechanisms.
        • Confer as needed with third-party providers of educational materials and resources to ensure that they meet organization training goals and objectives.
        • Conducts or supports pilot tests to ensure effectiveness of developed programs and compatibility with other systems
        • Prepare update and progress of e-learning and HRIS reports
        • Design and develop classroom and web-based training programs and courses, including all course materials, exercises, and skills evaluation.
        1. FINANCIAL RESPONSIBILITIES
          N/A
        1. INDEPENDENT DECISIONS
        • Regularly check the software for any improvements needed.
        1. INTERACTION WITH OTHERS
          InternalT&D Team, HR, IT and other departments
          External:  Contact with Vendors (E-learning and Adrenaline), online institutes, etc.
        2. KNOWLEDGE
        • Experience with management systems for E-learning and HRIS
        • E-learning development production and authoring tools such as Adobe Premier, Adobe Audition, Camtasia, Captivate, Microsoft Office Suite, Lectora, Illustrator Articulate.
        • Familiarity with server-based technology, learning management systems, databases
        1. SKILLS
        • Strong verbal and written communication skills.
        • Relationship Management
        • Be able to communicate ideas and information effectively, clearly and concisely
        • Strong computer skills especially data management systems (Analytical skills and accounting knowledge)
        • Confident, self-disciplined and self-motivated individual
        1.  QUALIFICATION
        • Bachelor’s degree in Instructional design & learning technologies, Education or a related technical field
        • Master’s degree in Instructional Design & learning technologies is an added advantage
        • Certification in HR or L&D (added advantage)
        • Minimum 2 years’ experience developing learning programs for both classroom and technology-based learning and performance solutions, Learning & Development/Training
        1. Other:
        • Carry out work in accordance with the Bank’s procedures
        • Perform the assigned tasks with due diligence
      • Job Category : Management
      • Job Code : 2021
      • Job Name : MI & Analytics Manager
      • Details :REPORTING TO: Head Products & Revenue AssuranceRESPONSIBLE FOR: Retail MI and Analytic
        1. PURPOSE OF JOB
        • The Manager MI & Analytic plays a crucial role in Business Performance and Planning, has the responsibility of providing daily accurate information on business direction, relevant management information (MI) and analysis of Business data both financial and non-financial to Retail Team to support business in improvement plans and decision making
        • Tracking, monitoring, analyzing, and reviewing progress against targets and making recommendations to management committees as may be required.
        1. PRINCIPLE ACCOUNTABILITIES

        Driving Business Direction – Analytic, data mining MI and performance related analysis.  

        • Supports in developing the retail banking strategy through provision of insightful strategic analysis on financial performance trends, sales productivity analysis, co-ordination of periodic commentaries from function/division heads, economic analysis and such other relevant macro trend analysis.
        • Coordinates compilation for the retail segment financial plans/budgets including analytical support of the budget drivers and processes of the plans for the specific Consumer businesses in connection with the budget owners.
        • Manages the retail banking segment budgets and financial performance including Income, Cost and Balance Sheet streams highlighting material variances and reporting regularly to the Retail Director, with recommendations for timely strategic actions.
        • Analyze monthly P&L reports from finance to identify any anomality’s and income leakages.
        • Upload Sales staffs Training Marks, Sales Code and Products responsible for sales in the system.

        Business Management & MI Development            

        1. Prepare and circulate all in country Retail daily MIS with appropriate commentaries to all stake holders
        2. Supports the functional and segment managers on designing and managing business processes that minimizes income leakages and assist in reviewing business processes to achieve efficiency and cost effectiveness.
        3. Assist Head Product & Revenue assurance to provide accurate and timely analysis of the Retail business performance, aimed at identifying root causes of variances to budgets and forecasts.
        4. Maintain a clear and objective view of business performance through accurate monthly flash/ forecast, (Dashboards)
        5. FINANCIAL RESPONSIBILITIES
          • Manage resources effectively and within budget.
        6. INTERACTION WITH OTHERS
          To have regularly contact with Head Products & Revenue Assurance, Finance team, Human Resource Department, Heads of Functions in retail Banking, Credit Team, Information Technology function etc.
        7. QUALIFICATION, EXPERIENCE AND SKILLS
        • Bachelor’s degree in business/economic studies or any related degree
        • Masters’ degree will be added advantage
        • At least 3 years’ experience in related field
        • Have a broad knowledge of Consumer products, Sales Management processes, cross function management structures, financial planning and a believer in strict budget and performance monitoring discipline.
        • Excellent numeric skills including meticulous attention to detail
        • Computer literacy specifically high competency in Excel spreadsheets.
        • Strong analytical and diagnostic skills
        • Good numerical skills for calculation of statistics, figures and targets
        • Strong business planning and financial management skills
        • Ability to work to tight deadlines without compromising accuracy
        • Understanding of the domestic economic and industry trends
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